When selecting an endpoint for your employees or contractors to use with Dizzion services, you have a few options. You may choose to provide thin clients or laptops to your end users, or you may want to considerDizzion’s zLink BYOD software which allows you to securely support users who provide their own endpoint devices. Here is some guidance for selecting the most appropriate endpoint.

General system requirements for the VMware Horizon client are:

•    x86-based processor (32 or 64-bit)with SSE2 extensions; 1.8GHz or fasterprocessor speed.

•    4GB of RAM minimum; 8GB+ when video conferencing with 2 or more attendees

•    2Mbps of available upload and download bandwidth(meaning, available to the user after accounting for other activity on the network, i.e., Netflix, video games, etc.), and latency to the Dizzion cloud of 100ms or less.

Minimum system requirements for zLink BYOD software:

•    1.6Ghz Dual Core CPU; 4GB RAM; 8GB+ when video conferencing with 2or more attendees.

•    Windows 10 OS with .NET framework 4.5 or above, Internet Explorer8 or higher

•    User must have administrative privileges on their endpoint

With zLink BYOD, an organization has the option to require and validate additional requirements in order to connect to the Dizzionservice, which include:

•    Anti-Virus installed and up to date

•    Windows Firewall is up  to date and active

•    Operating system must be native (locally installed), i.e. not running in a Windows virtual machine

•    Network connectivity via a wired connection (disallowing WiFI)

Some of our customers have had success with the following devices:

•    IGEL – UD3 thin client (and higher models).

•    HP – 7xx line – make sure the model you select has support for the VMware Horizon client going forward, as some of the entry-level models may not.

•    Stratodesk NoTouch OS – software that converts any PC, laptop, x86 or ARM device into a thin client.

What about Chromebooks?

•    Chromebooks may be a good choice for use cases that do not involve voice (telephony) or videoconferencing. If your employees or contractors are using Dizzion virtual desktops to make or receive calls through a softphone or participate in video conferencing, Dizzion recommends that you consider a device based onWindows or MacOS, or a thin client designed specifically for access to virtual desktop infrastructure.

Some other things to keep in mind:

•    Since Dizzion does not manage the end user’s physical hardware device, you and/or the device vendor must be committed to following the upgrade/release track of the VMware client, or accept that feature, functionality, and security improvements may not be available to you.

•    Some advanced features and optimizations may only be supported on specific endpoint Operating Systems (newly released videoconferencing optimization packs, for example).

•    As video requirements increase, so does the resource load on the endpoint. Consider increasing the specs (CPU, RAM, and available bandwidth) of your endpoint devices as you increase your reliance on videoconferencing, training videos, or video-heavy applications.