October 13, 2024
C3Sv2.0.3
Added:
Enhancement to assign a user as the "primary contact" to customer organizations missing this field.
Feature to automatically open an end user's default email client when the user clicks on the CSM or CSDM name, with the email address pre-populated
Service request functionality to support "other" component type along with a text box to describe the component type when "other" is selected
Real time ticket synchronization from the ticketing system into C3
Ability to sort the service request table column headers
Ability to submit IBM metering for individual customers
Fixed:
Messaging when deleting a scheduled maintenance event.
Error message when creating new MDCO users.