September 1, 2024
C3Sv2.0.2
Added:
AWS Marketplace integration with Dizzion.
Integration between C3 and Frame, enabling a streamlined experience across both platforms.
Outbound real-time syncing of organizations and users from C3 to ticketing system.
Changed:
Key process changes, including webhooks and data ingestion enhancements, for improved Sage to C3 and C3 to Frame (v2) integration.
Enabled user security PIN syncing from C3 to Zendesk for new users.
Set the default case complexity for solving any Zendesk ticket, simplifying case management and resolution processes.
Suppressed the CKEDITOR warning during message creation in C3.