May 19, 2024
C3Sv2.0.1
Added:
Service request module in C3 UI.
Service request module enhancements including ticket number synchronization, ticket status mapping, new issue type, and real-time syncing of service requests between ticketing system and C3.
Enhancements to the scheduled maintenance creation module to include the ability to type in date/time and a more comprehensive list of time zones inclusive of daylight saving time.
Enhancements to customer selection in scheduled maintenance and messages to add ability to select platform specific customers.
Enhancements to scheduled maintenance notifications to Dizzion resources.
Updated the email address that emergency PIRT notifications are sent from to
incidentnotifications@dizzion.com.Enhanced UI for external IDP configuration and management to include warning messages when changes will impact current user experience.
Removed:
Comment box from scheduled maintenance modal “internal” tab view.
Fixed:
Service request module bugs including internal comment visibility, attachments, and duplicate user creation in ticketing system.
Scheduled maintenance module bugs including maintenance window assignment, maintenance window approvals, and service ticket updates from proper user.